Dell is driving me to drink.
Jul. 22nd, 2011 12:23 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
theweaselkingReplacement laptop #*2*, incoming! And it only took another 10 transfers, an hour and a half on the phone, and two warranty-information related fuckups!
Remember all those times I've said Dell has the best support in the business? Even at this point, they *still* do, and that's a fucking terrifying thing to be able to say.
(The problem: Original laptop was defective. Replacement laptop works fine but is missing the Bluetooth module, which is not field-addable.)
Remember all those times I've said Dell has the best support in the business? Even at this point, they *still* do, and that's a fucking terrifying thing to be able to say.
(The problem: Original laptop was defective. Replacement laptop works fine but is missing the Bluetooth module, which is not field-addable.)
(no subject)
Date: 2011-07-22 10:10 pm (UTC)I haven't updated the drivers; the laptop is about a month and a half old, when I clicked 'Update Driver' in the appropriate bit, it said it was already up to day (i.e. what it shipped with is still good). If it crashes again, I'll give updating via ATI a go, and then try it in Firefox or Chrome (it was in Opera the times its been in a browser).
It's not been crashing every time, and I've just watched a fair chunk of the program that crashed it without it crashing again, so its possible the Flash update fixed it.