theweaselking: (Work now)
[personal profile] theweaselking
Replacement laptop #*2*, incoming! And it only took another 10 transfers, an hour and a half on the phone, and two warranty-information related fuckups!

Remember all those times I've said Dell has the best support in the business? Even at this point, they *still* do, and that's a fucking terrifying thing to be able to say.

(The problem: Original laptop was defective. Replacement laptop works fine but is missing the Bluetooth module, which is not field-addable.)

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Date: 2011-07-25 03:56 am (UTC)
jerril: A cartoon head with caucasian skin, brown hair, and glasses. (Default)
From: [personal profile] jerril
... assuming Dell doesn't misplace the note about your warranty...

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