Sep. 11th, 2009
I don't agree with everything he says...
Sep. 11th, 2009 06:51 pmGood IT pros, whether they are expected to or not, have to operate and make decisions with little supervision. So when the rules are loose and logical and supervision is results-oriented, supportive and helpful to the process, IT pros are loyal, open, engaged and downright sociable. Arbitrary or micro-management, illogical decisions, inconsistent policies, the creation of unnecessary work and exclusionary practices will elicit a quiet, subversive, almost vicious attitude from otherwise excellent IT staff... but parts of it are the kind of thing I wish I could send to a couple of my clients without them freaking out.



