Dell is driving me to drink.
Jul. 22nd, 2011 12:23 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
theweaselkingReplacement laptop #*2*, incoming! And it only took another 10 transfers, an hour and a half on the phone, and two warranty-information related fuckups!
Remember all those times I've said Dell has the best support in the business? Even at this point, they *still* do, and that's a fucking terrifying thing to be able to say.
(The problem: Original laptop was defective. Replacement laptop works fine but is missing the Bluetooth module, which is not field-addable.)
Remember all those times I've said Dell has the best support in the business? Even at this point, they *still* do, and that's a fucking terrifying thing to be able to say.
(The problem: Original laptop was defective. Replacement laptop works fine but is missing the Bluetooth module, which is not field-addable.)
(no subject)
Date: 2011-07-24 03:58 am (UTC)(no subject)
Date: 2011-07-24 04:21 am (UTC)However! I have a Stupid-Good-Support warranty that involves Not My Problem being the main thing I have to say at any point, which means that even though I *could* potentially install the Bluetooth module myself, I don't have to.
(no subject)
Date: 2011-07-25 03:56 am (UTC)