A workplace slice of life.

[theweaselking]

Me: "This is exactly what I said would happen."
Client: "Yes, but the decision was made. We can't keep going around with coulda, woulda, shoulda. That's not productive."
Me: "This isn't coulda-woulda-shoulda. This is 'I told you so'"
Client: "Carry on then, that's totally different."

Comments

[negumi.livejournal.com]

That's impressive, from what I understand it's more normal for the client to go:
"You never told us this!"
"But it's right here in the email I sent you/"
"Now is not the time to place blame, fix the thing that you broke."

[nsanity-au.livejournal.com]

This man speaks the truth.

[lafinjack.livejournal.com]

There's also a practice of people having in-person conversations, then one sending a CYA email to the other saying "we just talked about this and this and that" to have a record of it.

[strawberryfrog.livejournal.com]

I'm believing it. Right up to the last line.

[theweaselking.livejournal.com]

This particular individual is pretty awesome, and agrees with me. He didn't like the problem decision either.

[nsanity-au.livejournal.com]

Yeah, generally if thats my response, i'm working pretty hard to keep said client.

Or I just walk out the door. Either one.

When this kind of thing is being setup to happen now pretty much always make my position very clear, email, multiple phone conversations and a meeting with executives about it - i've actually told one of them that i'd rather walk than implement something a certain way i know wont work.

Last response was not 24 hours later i got a call asking to go back and do it my way.

They don't doubt me now.

(this was about pushing 22 users up into "cloud" based imap mail to an Outlook client with a shitty provider VS sticking with Exchange. Complication? 384kbit upstream with no feasible options to increase, and about 10gb/mail month volume external, and 20-30GB/month internal (which is now external as well thanks to imap). They got 6/22 users across and already the internet choked and died - not to mention the blow back from the users when using Outlook w/ imap vs Outlook w/ Exchange)

[theweaselking.livejournal.com]

In this case, it's a minor-but-noticeable hassle for something that should have been seamless. And it still saved significant money to do it wrong, but that profit margin is dropping and will hit zero in lost wages and extra effort eventually.

[ashbet]

Ugh, I hate things like that -- penny-wise and pound-foolish. Gah.

Very amused by the conversation, though ;)

<3!